Privacy Policy

Ambience Creation Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from ambiencecreation.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.

We collect Device Information using cookies, log files, web beacons, tags, and pixels. Cookies are data files placed on your device or computer and often include an anonymous unique identifier. Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring and exit pages, and date and time stamps. Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

When you make, or attempt to make, a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as Order Information.

When we talk about Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfil orders placed through the Site, including processing payment information, arranging shipping, and providing invoices or order confirmations. We also use this information to communicate with you, screen orders for potential risk or fraud, and, when in line with preferences you have shared with us, provide information or advertising relating to our products or services.

We use the Device Information to help screen for potential risk and fraud, particularly your IP address, and more generally to improve and optimise the Site, including by generating analytics about how customers browse and interact with it and assessing marketing and advertising campaigns.

Sharing Your Personal Information

We share Personal Information with third parties to help us use it as described above. For example, we use Shopify to power our online store. You can read more about Shopify’s privacy practices at shopify.com/legal/privacy. We also use Google Analytics to help us understand how customers use the Site. You can read about Google’s privacy practices at google.com/intl/en/policies/privacy, or opt out of Google Analytics at tools.google.com/dlpage/gaoptout.

We may also share Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.

Behavioural Advertising

We use tersonal Information to provide targeted advertisements or marketing communications we believe may be of interest to you. Learn more about targeted advertising at the Network Advertising Initiative’s educational page.

You can opt out of targeted advertising through Facebook, Google, and Bing. You can also opt out of some services through the Digital Advertising Alliance opt-out portal.

Do Not Track

We do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that it be corrected, updated, or deleted. To exercise this right, please contact us using the contact information below.

If you are a European resident, we process your information to fulfil contracts with you, such as when you place an order, or otherwise to pursue our legitimate business interests listed above. Your information may be transferred outside Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we maintain your Order Information for our records unless and until you ask us to delete it.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, questions, or complaints, email ambiencecreation@iinet.com.au or write to 49 Olivia Place, Pullenvale, QLD 4069, Australia.